Customer Care Manager - Sales & Customer Care job in Midhurst, Midhurst - circa
Customer Care Manager Job Midhurst is a permanent Sales & Customer Care opportunity covering two distinctive residential developments. The role supports high-end listed building conversions in Midhurst and Tooting, with both sites offering long-term project continuity. You will manage customer care standards from exchange through completion and throughout the defects process. This position combines customer communication, quality inspections, site coordination, team management and subcontractor liaison. Customer Care Manager Job Midhurst requires close working relationships across customer care, production and sales teams. The successful candidate will help maintain high presentation, construction and service standards across both developments. You will also support handovers, home demonstrations, defect resolution and performance reporting across assigned sites. The role offers hybrid working, with regular site attendance and homeworking available after probation. Housebuilding experience is a strong advantage, although relevant customer care management backgrounds will also be considered.
