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Customer Care Coordinator - Peterborough, Cambridgeshire

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  • Location East of England
  • Type Permanent
  • Salary Salary up to £26,000 + Discretionary bonus
  • Ref 13756
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Customer Care Coordinator Job in Peterborough, Cambridgeshire

2 Customer Care Coordinator jobs available, for a top 10 UK housebuilder, based in Peterborough. Our client is looking to speak to candidates with experience in Customer Services and property. For this position, they are offering a salary of up to £26,000.

Employing over 4,000 people and building over 13,000 homes a year makes our client one of the biggest in the UK. They are now looking to revamp their Customer Care team in the East Midlands.

Role & Responsibilities

  • Coordinate remedial works in line with team SLAs whilst delivering a high quality of customer service
  • Deliver all tasks in accordance with company policies and processes
  • The role of Coordinator will be reporting into the Customer Care Office Manager or Head of Customer Care
  • Handle all incoming communications from customers, whilst acting professionally at all times
  • Maintain relationships with Contractors and Operatives, and monitor the progress of works
  • Provide Administrative support when required.

Required Skills & Experience

  • Experience in Customer Care
  • Property experience would be advantageous
  • Literate in IT
  • Full UK Driving License.

What you get back

  • Salary up to £26,000
  • Discretionary bonus
  • Survey commissions.


If you meet the criteria above, send us your CV and portfolio. We receive a large number of applications so if you do not hear back within 7 days consider your application unsuccessful this time. We will keep a copy of your details on file for future vacancies.

In accordance with GDPR, by applying for this position you give us your consent to process your data in-line with our Privacy and Data Protection Policies which can be read on the privacy policy page on our website.


Did you know we run a referral scheme? We’ll give you £300 worth of vouchers if you introduce us to anyone who we then successfully place in a new job role. Just send us their information and we’ll do the rest.

Terms: A candidate is deemed to have been successfully placed once they have started a new job as a result of an introduction made by Hunter Dunning and when they’ve successfully completed the probation period.

Customer Care Coordinator Job in Peterborough, East Midlands– Your Property Recruitment Specialists (Recruiter: Chad Musselwhite Job Ref: 13756) #LI-CM1

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