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Customer Care Administrator - Northampton, Northamptonshire

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  • Location East Midlands
  • Type Permanent
  • Salary Salary up to £27,000 + 25 days holiday
  • Ref 13630
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Customer Care Administration Job in Northampton, Northamptonshire

An Administration job  available, working for a privately family-owned housebuilder, in their South Midlands Customer Care team. Our client is looking to speak to candidates with an Administration background and an interest in new build property. They are offering a salary of up to £27,000 + 25 days holiday.

Our client was established 50 years ago, with 10 offices across the Midlands, East Anglia, South West, and the North West. They are a private family-owned business that employ over 1000 people and build over 4000 homes per year across 9 regions.

Role & Responsibilities

  • Monitoring and updating outstanding defects that have been reported on internal systems
  • Product reports to show defect trends
  • Distribute weekly diaries and job sheet production for Technicians
  • Receiving and logging materials for the Technicians
  • Managing and reviewing the 5–7-month Purchaser Reminders
  • Assisting the Head of Customer Care with the Housing Association defect reporting, ensuring all trackers are kept up to date
  • Complying with all company policies and procedures.

Required Skills & Experience

  • Previous experience of office work
  • Experience in property would be desirable
  • Literate in IT proficiencies.

What you get back

  • Salary up to £27,000
  • 25 days holiday.


If you meet the criteria above, send us your CV and portfolio. We receive a large number of applications so if you do not hear back within 7 days consider your application unsuccessful this time. We will keep a copy of your details on file for future vacancies.

In accordance with GDPR, by applying for this position you give us your consent to process your data in-line with our Privacy and Data Protection Policies which can be read on the privacy policy page on our website.


Did you know we run a referral scheme? We’ll give you £300 worth of vouchers if you introduce us to anyone who we then successfully place in a new job role. Just send us their information and we’ll do the rest.

Terms: A candidate is deemed to have been successfully placed once they have started a new job as a result of an introduction made by Hunter Dunning and when they’ve successfully completed the probation period.

Customer Care Administration Job in Northampton – Your Property Recruitment Specialists (Recruiter: Chad Musselwhite Job Ref: 13630) #LI-CM1

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